Business Phone
Systems

Business Phone Systems

Connection is key

Staying connected has never been more important. Emerge Office utilises smart business phone systems that can be used from a sole trader right up to a business with 1000-plus employees. Our technology solutions team has the expertise to establish advanced systems where setup is quick, simple and cost-effective. We are so confident in our products, they are what we use within our own business.

TRUSTED BRANDS

Popular Devices

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

RICOH SP3710

Our service guide

Why update our existing system?

Business phone systems have come a long way. Our most common requests are to be able to divert lines for connection to mobile devices, transfer to field staff and implement advanced call routing for flexible working arrangements.

Scale to size

Our systems are designed to be changed and altered often and without significant expense. When we ourselves acquired another business, we added staff, adjusted the call flows and ported the numbers across as a simple exercise – we have the lived expertise to help you do the same.

What is possible?

The answer: possibilities are endless. Using cutting-edge communications technology, Emerge Office can establish call centres without significant expense, implement a 1300 or 1800 number to add professionalism, streamline phone use for both work and personal purposes, create the ability to send texts from a company number and much more.

CUSTOMER SERVICE

How We Help

1.

Review

Our trained consultants will meet with you to review your current phone system and the technology base it’s using.

2.

Features Required

After the initial review of your current phone system we can work on what features are required including but not limited to

1300/1800 numbers
After hours diversion
MS Teams Calling
Overflow call
Voicemail to email
Transfer to field staff
SMS
Mobile phone access
Hold music advertising
Call Centre
Analytics

3.

Solutions

We will meet with you to agree on the solutions you require and map out the call flow of your business and how all your features will work together.

4.

Implementation & Support

This is where we get technical and start to arrange porting of numbers, building your callflow and working ready to swap over. Then on go live day you are welcoming an improved experience for all.

5.

Future Plan

Things change and like your business we can change your phone system. Additional staff or a new location/department we can ensure your system is future proofed for your requirements.

Need more industry specific information?
Select your business type below

Micro Business

Micro Business

We all have to start somewhere – and for many businesses, that is just with one person. Emerge Office supports many sole traders and microbusinesses, where other IT companies may not.

Small Business

Small Business

Many of our customers would consider themselves small businesses, even though their size and scope varies. Regardless of your industry, we have the tools and knowledge to streamline your operations.

Medium/Large Business

Medium/Large Business

Because of our proven history in helping smaller businesses grow, Emerge Office has developed a reputation among medium and large companies for delivering a level of service that may be missing from our national counterparts.

Medical

Medical

Medical businesses are in a league of their own, as often they use programs highly specific to their area of expertise. Emerge Office has developed a team of highly skilled professionals well-versed in these systems.

Education

Education

Similar to medical businesses, education-focused businesses have a unique set of needs. Emerge Office is a CUA-approved dealer dealing with many public, Catholic and Independent schools.

Our Technology Partners

ENQUIRY FORM

Contact Us Today

Let’s cut to the chase and have a chat – simply fill out the form below and a member of our technology solutions team will be in touch.